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In 2022, PHS became part-owned by Viessmann. As one of the world’s largest manufacturers of heating systems, such as air source heat pumps, Viessmann adds a high level of innovation and technical expertise to our offering.
We invest in our own workforce because we know it’s an investment that benefits every one of our customers. With directly employed engineers, extensive field support and an area service manager for every ten engineers, we ensure standards are kept sky high.
Our commitment to standards begins with dedicated training support and our in-house engineer training academy. This is backed by a technical support team and field audits designed to deliver a process of continuous improvement and keep us ahead of our competitors.
Phil Pallister – CEO
Phil is a qualified gas engineer who started his working life at British Gas. He joined the Group in 2010 to develop the Home Services division, and still enjoys day-to-day responsibility for all its operations, client management and business development.
Michael Pallister – Operations Director
Michael is a qualified Gas Engineer who began his working career at British Gas within the Service & Repair division. He joined the group in 2015 to support and develop the growth of the Home Services division. During a successful period of rapid growth since joining the business, Michael has been appointed to Operations Director.
Erik Coates – Energy Services Director
Erik is an MBA graduate who has worked in the energy efficiency arena for more than 25 years. In his nine years at EAGA, he managed the operational delivery of the Government’s £1.8bn Warm Front scheme. Erik joined PHS in 2017 and is responsible for the Energy Company Obligation and other central and local government energy efficiency schemes.
Jason Oakes – Sales Director
Jason is a former Newcastle Falcons player and is an industry leader in renewable energy systems. Jason is a qualified gas engineer with 13 years of renewable experience across the industry. Jason joined the group with the acquisition of Oakes Energy in December 2019.
Kevin Nicol – Compliance Director
With over 25 years’ experience in electrical appliance and construction sectors at Northern Electric and EAGA before joining PHS, Kevin ensures group compliance for GDPR and data protection, all accreditations, certifications and registrations for all our skillsets. As our Carbon Champion, he is focused on sustainability and impacts as part of our corporate social responsibility.
Nik Smith – Oakes Director
With over 30 years’ experience in the HVAC Industry and extensive experience in renewables having worked across various continents delivering major complex projects Nik joined the group in early 2023 and manages the Oakes business. Nik holds Chartered Engineering status by the UK Engineering Council as well as being a voting member of the Institute of Mechanical Engineers and a Fellow of the Chartered Institute of Building Services Engineers.
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